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Refund Policy:
We understand that circumstances may change, and we strive to accommodate our customers to the best of our ability. Please review our refund policy outlined below:
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Initial Refund Window: For After School Programs:You may request a refund for the full amount paid within 24 hours after attending the first class or before classes begin. For Pro D Day camps and all workshops You may request a refund up to 24 hours BEFORE class begins, after this only a credit will be issued.
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Refund Process:
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To initiate a refund, please contact via email.
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Provide your name, contact information.
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Refunds will be processed using the original payment method.
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Credit Only Policy:
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.After the first class, refund requests will not be eligible for a cash refund.
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Instead, a credit will be issued to your account for the equivalent amount minus the first class, which can be applied to future classes or services.
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Credit Redemption:
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To redeem your credit, contact us to apply it to the desired class or service.
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Cancellation Policy:
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If you need to cancel after the first class, please notify us before the next weeks class begins.
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Cancellations made after the initial refund window will result in a credit being issued, following the Credit Only Policy.
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Changes to Schedule:
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We reserve the right to make changes to the class schedule. In the event of a class cancellation or rescheduling initiated by us, you will be entitled to a full refund.
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Contact Information:
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For refund requests, cancellations, or any inquiries related to our refund policy, please contact us at contact@papercrowcreative.com
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By participating in our classes, you acknowledge and agree to abide by the terms and conditions outlined in this refund policy. We appreciate your understanding and cooperation. If you have any questions or concerns, feel free to reach out to our customer support team.